Version 2. Effective date: July 28, 2026.
Avail ("platform", "we") respects your privacy. This Policy describes what data we collect, how we use it, who we share it with and what rights you have. By using the app you agree to this Policy.
- Account data: name, email address, phone number, country and city, profile photo. When you sign in with Apple or Google we receive an identifier and the data you allowed to be shared.
- Content: listings and their photos, reviews, chat messages, support requests.
- Geolocation: with your permission — for nearby search and pinning listings to the map. Listing coordinates are published on the map; if no exact address is given, the point is shown approximately (within the district).
- Voice: when you use voice search, the recording is processed for speech recognition and is not stored.
- Device data: model, operating system version, language, device identifiers, push notification token.
- Usage data: views and searches, "Call" taps on listings (statistics for the seller), technical error logs.
- Payments: information about purchases via Apple App Store / Google Play (the fact and contents of the purchase). We never receive or store your card details.
- Operating the service: account, publishing and displaying listings, chats, reviews, paid services and internal balance.
- Safety and moderation: checking listings (including automated, AI-assisted checks), handling reports, fraud prevention.
- Notifications: push notifications about messages, moderation and events; they can be disabled in settings.
- Service improvement: analysis of usage and errors.
Your name, profile photo, city, rating, reviews, registration date and active listings are visible to all users of the app. By posting a listing you agree that your phone number is available to users for contact via the "Call" button. Chat messages are visible to your interlocutor.
We share data only to the extent necessary for the service to work, with the following categories of recipients:
- cloud infrastructure providers — database and file hosting;
- push notification delivery services;
- Apple / Google — when processing in-app purchases;
- third-party automated services, including AI — message translation, recognition of listing text during bulk upload, smart search, moderation;
- geocoding and map services — determining coordinates from listing addresses and displaying maps.
All recipients process data on our behalf and only for the purposes of operating the service. Data may be disclosed to law enforcement and other authorised bodies in cases provided by law. We do not sell your personal data.
Data is stored while your account is active. After account deletion data is deleted or anonymised; certain records (payment history, violation records) may be kept longer where required by law or to protect our rights.
- Edit your profile data in the app.
- Delete your account yourself: Profile → Delete account. Any unused internal balance is forfeited.
- Disable notifications in settings; revoke geolocation and microphone permissions in your device settings.
- Request access to, correction or deletion of your data at Ruslan-appstore@bk.ru.
We apply reasonable organisational and technical safeguards: encryption in transit, database-level access control, restricted staff access.
The app is intended for persons over 18. We do not knowingly collect data of minors; such accounts are subject to deletion.
We may update this Policy. A new version takes effect upon publication in the app; material changes will be additionally announced. Continued use of the app constitutes acceptance of the updated Policy.
Privacy questions: Ruslan-appstore@bk.ru.